A selection of recommendations from professional clients is set out below:

“I have appointed Stephen as a mediator on a number of occasions and suggested him as mediator on still more.  I have no hesitation in recommending Stephen as a mediator. He always shows sufficient patience and flexibility to gain the parties’ confidence, and helps them to reach the nub of the matter.  He demonstrates insight and lateral thinking, so as to enable problems to be analysed in different ways. He is always optimistic, which encourages parties to believe that a mediated settlement is possible – and to achieve it.”

“Stephen was well prepared and focused on the main issues. He had a calm, courteous and professional approach and, most importantly, was able quickly to gain the parties' trust. On several occasions the client was ready to walk. However, the manner in which Stephen handled the mediation persuaded him that it was worthwhile to stay. Stephen worked exceptionally hard to achieve a settlement and did an outstanding job in a difficult situation with strong willed parties.”

“I have instructed Stephen Shaw as Mediator on a number of mediations.  I found him very user friendly and he always worked tirelessly towards achieving a settlement.  He was very good at establishing trust with each party.  I always receive positive feedback from clients after using him.”

“Stephen Shaw dealt with mediation for me last year. It was a very difficult landlord and tenant matter contested strongly by both parties. After a day of intense negotiation with Stephen's sheer perseverance and tactics we managed to settle the matter. My client was needless to say delighted with the result.”

“Stephen Shaw was instructed to act as mediator in a highly contentious dispute concerning development land. When agreement was eventually reached, it came about principally by reason of his efficient analysis and assimilation of each party’s case and interests, and his sensitive assistance with, and where necessary prompting of, the negotiations. I have no hesitation in recommending him.”